All Brisbane suburbs
Sunshine Coast, Gold Coast, Ipswich down to Byron Bay. Any other areas ask for quote.
Allow $2.50/km delivery charge. *Tolls additional.
If trailer or 2nd vehicle required $2.00/km applicable
Truck deliveries $POA
Pickups Welcome from Deagon QLD (Ute, Van or Trailer required for tables & some arbours)
Terms & Conditons
1. CANCELLATIONS:- Picnics & DIY party hire required 48 hours (2 days) before event as we prepack all jobs 1-2 days prior,
Weddings require 1 weeks (7days) notice. Full refund will be given if this is adhered to. If there is a chance of rain, have a back up plan for your party moving party to covered area or using sided gazebos, try asking a friend or family to use their house/space. Hire a hall. Hire items are clients responsibility to keep clean and dry.
1A. Special Request items:- If an item has been requested to be made/sourced and then hire is cancelled after item has been made/purchased. Full hire quoted on that item to be paid.
1B. If party cancelled after job is delivered/taken or If hire item was not used. No Hire Refunds will be given. Bond will be refunded in full if no damages or stains have been incurred. **BOND REFUNDS - Please note we use SQUARE for Eftpos- Their policy states "allow 2-7 days for refunds to be processed". We are unable to change this so bonds can be paid in cash for quicker refund.
2. CLEANING:- DO NOT WASH ITEMS IN DISHWASHER. All items must be returned cleaned, wiped down, hand wash crockery, cutlery & glassware in hot detergent water due to age or hand painting on some items. Cleaning fee applicable $0.50 per item.
PARK PARTIES will incur automatic fee for rugs & luxe additions.
Vacuum rugs, if at a private house, if not vacuumed, $5 per rug will be charged. PARK PARTIES:-Rugs being hired for parks will incur an Automatic $5 per rug for Sugar Rose to vacuum, this is usually quoted in price when a park party has been stipulated.
Wet Vac will incur a $10 per rug fee anything else like Red Wine, Food, paints Firepit char or Mud Stains charged out at dry cleaning or rug cleaning charges.
2A. COVID 19 - All blankets, linen napkins & cushions machine washed, tables spray & wiped/washed down, tableware handwashed, carry boxes spray & wiped. Staff wash & sanitize hands before & after event setups. Masks can be worn at request or if state requires. Any Event changes required due to Covid please speak to Sue directly, moving of dates, refunds or cancellations all can be discussed. If you or any of your invitees are sick with any symptoms please cancel party/meeting.
3. DAMAGES/BREAKAGES:- All damages or breakages to be reported to sugar rose staff immediately and will be Taken out of bond. Invoice can be produced for replacement to be paid by hirer. These will be assessed at time of return of items and discussed with hirer via phone, text or email.
3a. RUGS - Please note all rugs can be used for under picnics, tables, decorations, arbour rugs, even dance floors. Please ensure your guests avoid drinks, food, sparklers or cigarettes. Any burn marks or alcohol/food spillages can incur full bond loss and even replacement costs.
4. WET OR INCLEMENT WEATHER:- Hirer to ensure all hire items be kept dry & safe at all times. If rugs or lounges get wet. Dry cleaning fees are applicable. Put tarps under rugs. If there is a chance of rain, have a back up plan for your party moving party to covered area or indoors or using sided gazebos where possible. (Refer 1. for cancellation policy). If a windy day ensure all items are kept safe to ensure nothing gets blown over, damaged or broken.
5. PERMITS:- It is the responsibility of the hirer to acquire any permits required by councils for your party/event.
6. OWNERSHIP:-All items hired remain the property of Sugar Rose Tea Party Hire at all times.
7. DIY-COLLECTION OF ITEMS:- Picking up Tables generally will require a single cab ute, trailer or covered van.
Rustic Tables are 1.8m - 2.0m long & require a 2 man lift. Please ensure you bring appropriate packing blankets & tie down ratchet straps
8. DELIVERY charged out at $2.50/km plus tolls if applicable. Truck deliveries will incur additional fee.
Trailer allow extra $2.00/km
Truck as per standard commercial hire rates. $POA for extra large deliveries
9. PAYMENT DETAILS:- Cash on delivery / Bank Transfer - (Fee free) /Eftpos surcharge may be charged
or Paypal (2.7% surcharge applicable)
**BOND REFUNDS - Please note we use *SQUARE Eftpos- Their policy states "allow 2-7 days for refunds to be processed". We are unable to change this so bonds can be paid in cash for quicker refund. Cash or bank transfer for bond is preferrable.
Note:-Sugar Rose holds a $10,00000 Public Liability policy.